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Built for clinics, multispecialty hospitals & diagnostic centres

Turn every patient enquiry into a booked appointment

Enquiries from your website, Google and Facebook ads land in one patient pipeline. Patients get a WhatsApp confirmation, an email and a call from your front desk within minutes.

  • Website, Google & ad enquiries in one place
  • Auto WhatsApp appointment confirmation
  • IVR call to the patient in 2 minutes
DSDFRI ★★★★★
Loved by growing businesses
Start free trial Already a customer? Log in

Get a personalised demo for your clinic

Tell us about your clinic or hospital. You will get a WhatsApp and an email right away, and our expert will call you within minutes.

Email Call in 2 min
Talk to our team

Reach us on WhatsApp, phone or email — we reply within minutes during business hours.

Email Start free

Works with the tools your business already uses

WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude
2.8xmore booked appointments
< 60sfirst response time
38%fewer no-shows
24/7enquiry capture
Sound familiar?

Why healthcare teams lose good leads

Speed wins deals. These are the gaps that quietly cost you customers every week.

Front desk can't pick every call

Receptionists juggle walk-ins, billing and phones; missed calls and web enquiries go to the hospital next door.

Patients don't show up

Appointments booked days ahead are forgotten, leaving doctors idle while new patients wait for a slot.

No follow-up after the visit

Review visits, lab reports and repeat prescriptions depend on memory, so chronic patients quietly drift to other clinics.

Here is how MagicWhats fixes every one of them
Features

Everything Clinics & Hospitals needs to grow faster

Capture patient enquiries from your website and ads, confirm appointments on WhatsApp, auto-call patients and cut no-shows across every OPD and department.

See it in actionAll features
  magicwhats.com/leads
Appointments todayLive
Enquiries96
Booked58
No-shows3
PS
Priya SharmaCardiology · Dr. Rao
Booked
MA
Mohammed AslamOrtho · Knee pain
Call
KM
Kavitha MenonGynaec · First visit
New

Every enquiry, one patient pipeline

Website forms, Google Business calls, Meta and Google lead ads and walk-ins flow into one CRM, tagged by department and doctor.

Instant WhatsApp confirmation

Patients get the doctor's name, slot, clinic location and preparation instructions on WhatsApp the second they enquire.

Auto IVR call-back

Two minutes after an enquiry the IVR rings your front desk and bridges them to the patient, with every call recorded on the lead.

Doctor-wise slot booking

Patients pick a slot from each doctor's live schedule; WhatsApp reminders go out a day before and two hours before the visit.

Follow-up & recall reminders

Automatic nudges for review visits, lab reports, vaccinations and health check-up renewals keep chronic patients coming back.

Billing & payment links

Create consultation and health-package bills, send UPI payment links and keep a clean record of every patient visit.

Automation

Every enquiry answered in under 60 seconds

The moment someone fills your form, the platform takes over: a WhatsApp message, an email and a phone call — automatically, day or night.

Form submittedOn your website, landing page, ad or QR code
0 sec
Lead created & assignedDe-duplicated, scored and routed to the right person
1 sec
WhatsApp message sentPersonalised greeting, brochure or booking link
Instant
Email deliveredBranded welcome email with all the details
Instant
Automatic IVR callYour team is bridged to the customer, call recorded
2 min
Follow-ups & remindersTasks, nudges and drip messages until they convert
Day 1-30
Messages, delays and call routing are fully editable from your admin panel.
Calling customer…IVR · agent connected
Email deliveredOpened just now
38 modules · one login

One platform instead of ten tools

CRM, WhatsApp, calling, marketing, billing and operations — connected, so every customer conversation lives in one place.

Popular Leads & Sales CRM

Pipelines, scoring, round-robin routing and follow-up reminders.

Popular WhatsApp Business

Official API + WhatsApp Web: campaigns, shared inbox, templates.

Popular Smart Forms

Multi-step forms, OTP, landing forms — every entry becomes a lead.

Popular IVR & Cloud Calling

Auto call-backs, click-to-call, recordings and call analytics.

Popular Calendar & Booking

Booking pages, reminders, round-robin and Google sync.

Popular Invoices & Accounting

GST invoices, payment links, subscriptions and ledgers.

AI Voice Agents

Human-like AI agents that call, qualify and book 24/7.

Email Marketing

Drag-and-drop campaigns, drips, tracking and auto-replies.

SMS & DLT

Transactional and promotional SMS with DLT templates.

Social Media Suite

Schedule posts, reply to comments and DMs from one place.

Lead Ads Sync

Meta & Google lead ads land in the CRM in real time.

Bot Builder

No-code chatbots for WhatsApp, Instagram and your website.

Omnichannel Inbox

WhatsApp, Instagram, Messenger and web chat in one team inbox.

AI Website Builder

Launch a fast website with AI in minutes — no code.

Online Store

Catalogue, cart, payments and WhatsApp ordering.

Point of Sale

Fast billing counter with e-receipts on WhatsApp.

How it works

From first enquiry to loyal customer

Set it up once in an afternoon. The platform runs it every day after that.

1

Capture

Every enquiry from the website, Google, ads and walk-ins is captured with source and department.

2

Engage

WhatsApp confirmation, email and an IVR call reach the patient within minutes.

3

Visit

Patients self-book doctor slots; two-step reminders cut no-shows sharply.

4

Retain

Review visits, reports and check-up recalls are scheduled automatically.

Solutions

Made for your industry

Ready-made pipelines, forms, WhatsApp templates and automations for the way your business really works.

Real EstateReal Estate & Property HealthcareClinics & Hospitals DentalDental Clinics EducationCoaching & Training Institutes SchoolsSchools & Colleges (admissions) RestaurantsRestaurants & Cloud Kitchens Salon & SpaSalons, Spas & Beauty FitnessGyms & Fitness Studios TravelTravel Agencies & Tour Operators HotelsHotels, Resorts & Homestays InsuranceInsurance Agencies & Brokers FinanceLoans, NBFCs & Financial Advisors
See all 26 industries
Mobile app

Your whole business, in your pocket

Android and iOS apps for owners and field teams — reply on WhatsApp, call leads, update deals and get instant alerts wherever you are.

  • Push alerts the second a new lead arrives
  • One-tap call, WhatsApp and email from every lead
  • Shared inbox, tasks, invoices and reports on the go
  • Works for owners, sales reps, agents and field staff
Good morning 👋
Enquiries96today · +18%
PS
Priya SharmaCardiology · Dr. Rao
Booked
MA
Mohammed AslamOrtho · Knee pain
Call
KM
Kavitha MenonGynaec · First visit
New
RB
Rohit BansalFull body check-up
Paid
Customer stories

Businesses like yours grow with us

★★★★★

Web enquiries used to wait till the next morning. Now every patient gets a WhatsApp and a call within two minutes, and OPD bookings are up 2.5x.

DSDr. Suresh KulkarniMedical Director, Sanjeevani Hospital · Nashik
★★★★★

Two-step WhatsApp reminders brought our no-show rate down from 22% to 9%. Our doctors finally run on time.

DFDr. Farah SiddiquiFounder, Nirmal Women's Clinic · Lucknow
★★★★★

Health check-up recalls run on autopilot now. Repeat patients have become our biggest source of revenue.

RIRamesh IyerCOO, MediCore Diagnostics · Chennai
Pricing

Simple plans that pay for themselves

Start free, upgrade when you grow. No setup fees, no hidden charges, cancel anytime.

Free trail

Get Free trail for 2 days

$0/month
$0/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Start for free
Most popular

Business

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

$499/month
$299/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started

Premium.

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

$999/month
$699/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started
Secure payments Cancel anytime Free onboarding & support Your data stays yours
FAQ

Questions, answered

Still unsure? Our team replies on WhatsApp within minutes.

Can it capture enquiries from our website, Google and lead ads?
Yes. Website forms, Google Business calls and Meta and Google lead ads post straight into the CRM, and enquiries from listing sites can be imported by email parsing and de-duplicated against existing patients.
Will patients get a WhatsApp message automatically?
Yes. The moment an enquiry arrives, the patient receives an approved WhatsApp template with the doctor, slot and clinic location, followed by an email confirmation.
How does the automatic IVR call work?
Two minutes after the enquiry, the IVR rings the assigned front-desk executive and connects them to the patient. Every call is recorded and logged on the patient timeline.
Is patient data kept private?
Each clinic's data is isolated in its own workspace with role-based access, so doctors, receptionists and billing staff see only what they need. Medical notes are never sent in marketing messages.
Can it handle multiple doctors and branches?
Yes. Each doctor has their own schedule and slot length, and each branch has its own WhatsApp number, IVR line and reports, all under one login.
What is this platform and what can it do for my business?
Our platform is an all-in-one CRM and messaging-automation suite. You can capture and manage leads, run WhatsApp and social-media campaigns, build chatbots and AI assistants, send email marketing, and support customers from a single shared inbox - all under one login and one bill.
How does the WhatsApp integration work?
You connect your own WhatsApp Business number to the platform in a few clicks. Once connected you can send campaigns, run automated chatbots, share a team inbox and manage templates. We build for the official WhatsApp Business policies, so you stay compliant while you scale your messaging.
Do my contacts need to opt in before I message them?
Yes. You should only message people who have given you clear consent to be contacted. This keeps you compliant with the WhatsApp Business Messaging Policy and data-protection laws, protects your sender quality rating, and leads to far better engagement. Our tools help you collect and track opt-ins.
How does billing work?
Plans are billed in advance, monthly or annually, and renew automatically until cancelled. Payments are processed securely by trusted third-party payment gateways - we never see or store your card details. You can view invoices and manage your subscription anytime from your dashboard.
Can I cancel anytime? What is your refund policy?
Yes - you can cancel your subscription at any time from your dashboard, with no cancellation fees. Your plan stays active until the end of the paid period. New customers are covered by a 7-day money-back guarantee on their first purchase. See our Refund Policy page for full details.
Is my data secure?
Yes. All connections are encrypted with HTTPS/TLS, passwords are stored hashed, and access to your workspace is controlled by roles and permissions. Your business data belongs to you - we never sell it, and you can export or delete it at any time. See our Privacy Policy for the full picture.
Is there a mobile app?
Yes - our mobile app lets you manage leads, chat with customers, and monitor campaigns on the go, for both Android and iOS. Everything stays in sync with the web dashboard, so your team can work from anywhere.
How do I get help if I am stuck?
Our support team is available via the Contact Us page, email and WhatsApp during business hours. General enquiries are answered within one business day, and support requests within 24 hours - faster on higher plans. We also keep this FAQ and our documentation up to date.
Get in touch

Get a personalised demo for your clinic

Tell us about your clinic or hospital. You will get a WhatsApp and an email right away, and our expert will call you within minutes.

  • Instant WhatsApp replySeconds after you submit
  • Confirmation emailWith everything you asked for
  • A call from our expertIn about 2 minutes (business hours)
Business hoursMon - Sat, 9:00 AM - 7:00 PM

Tell us about your business

Takes 30 seconds. No spam — ever.

Talk to our team

Reach us on WhatsApp, phone or email — we reply within minutes during business hours.

Email Start free

Ready to fill every OPD slot?

See how clinics and hospitals book more appointments and cut no-shows with automated WhatsApp and IVR follow-ups.

Start free trial Book a demo